Terms and Conditions Toky88 — Complete Platform Usage Guide

1Acceptance of Terms

These Terms and Conditions ("Agreement") govern your use of the website, mobile app, and all services provided by Toky88. By accessing or using any part of the toky88 platform, you automatically agree to be bound by the following terms.

If you disagree with any part of these terms, you are advised not to use our platform. toky88 reserves the right to amend, update, or replace any part of this Agreement at any time at the platform's sole discretion. Amendments take effect immediately upon being posted on the website unless otherwise stated.

Continued use of the toky88 platform after any amendments are made will be considered acceptance of the revised terms. It is the player's responsibility to review these terms periodically to stay informed of the latest applicable conditions.

2Eligibility & Account Registration

To register and use toky88's services, you must meet all of the following eligibility requirements:

• Aged 18 years and above at the time of registration. toky88 strictly prohibits any form of participation by underage individuals.
• Citizens or residents permitted to use online entertainment services in accordance with local laws.
• Not be on the self-exclusion list of any recognized online gambling platform.
• Providing true, accurate, and current personal information during registration.

Each individual is only permitted to hold one active account on the toky88 platform. Holding multiple accounts is strictly prohibited and may result in the closure of all associated accounts and forfeiture of any existing balances.

Toky88 reserves the right to request identity verification (KYC — Know Your Customer) at any time to ensure compliance with eligibility requirements. Documents that may be requested include a national ID, passport, bank statement, or other relevant documents. Failure to provide the requested documents within the specified timeframe may result in account suspension.

3 Deposit & Withdrawal of Funds

Toky88 supports a variety of safe and convenient payment methods for Malaysian players. All transactions are processed through encrypted and regulated payment channels.

Accepted deposit methods: DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, as well as Visa/Mastercard credit and debit cards. The minimum deposit is RM10 and will be credited to your account within 1–5 minutes upon confirmation.

Withdrawal conditions:

• The minimum withdrawal amount is RM30 per transaction.
• Players must have completed the KYC verification process before their first withdrawal is processed.
• Withdrawals will be processed to the same payment method used for the original deposit for anti-money laundering security purposes.
• Processing time is between 5 and 30 minutes depending on the payment method and time of request.
• Toky88 reserves the right to request additional supporting documents for withdrawals exceeding RM5,000 per day.

Any attempt to withdraw funds obtained through suspicious means or in violation of bonus terms will be placed on hold pending investigation. toky88 is not liable for delays caused by third parties such as banks or e-wallet providers.

4Bonus & Promotion Terms

All bonuses, promotions, and special offers provided by toky88 are subject to the following conditions. Accepting any bonus is considered your agreement to the associated terms.

• Wagering Requirement: Each bonus has its own wagering requirement, typically ranging from 5x to 30x the bonus amount. The specific wagering requirement for each promotion will be clearly stated on the relevant promotions page.
• Validity Period: Bonuses must be used within the specified timeframe. Expired bonuses will be automatically voided without notice.
• Wagering Limit While Bonus Is Active: While a bonus is active, the maximum bet per round or wager is RM20 unless otherwise stated.
• Eligible Games: Not all games contribute equally to the wagering requirement. Table games typically contribute at a lower rate compared to slots.
• One Bonus at a Time: Only one bonus may be active at a time unless otherwise stated in the relevant promotion's terms.

5Game Rules

All games available on the toky88 platform use a Random Number Generator (RNG) that has been verified and independently audited to ensure fairness and transparency. The outcome of each game is final and cannot be disputed unless there is clear evidence of a technical failure.

In the event of a technical issue, internet connection disruption, or server failure during gameplay, toky88 will adopt the following approach:

• If a game cannot be completed due to a technical failure on toky88's end, the wager will be fully refunded to the player's account.
• If a failure occurs on the player's end (internet disruption, battery drain, etc.), the game outcome will be determined based on the last data received by our servers.
• Toky88 is not liable for any losses caused by factors beyond the platform's control.

Players are prohibited from using any automated software (bots), unauthorised third-party analysis tools, or any other methods intended to gain an unfair advantage in any game. Violation of this rule will result in immediate account termination.

6Player Responsibilities

As a toky88 player, you are fully responsible for ensuring the following:

• Keeping your password and account login credentials confidential. Toky88 is not liable for any losses resulting from unauthorised access caused by player negligence.
• Ensuring that your use of the toky88 platform complies with the applicable laws in your jurisdiction.
• Notifying toky88 immediately if you suspect any unauthorised access to your account.
• Not share your account with anyone else, including family members or friends.
• Ensuring that all personal information in your profile is accurate and up to date.
• Play within your financial means and do not borrow money for wagering purposes.

Players are also responsible for understanding and accepting the risks associated with betting activities. Toky88 encourages all players to set personal limits and monitor their gaming activity regularly.

7Anti-Fraud Policy

Toky88 maintains a zero-tolerance policy toward any form of fraud, money laundering, or other illegal activities on our platform. We work closely with relevant authorities and comply with all applicable anti-money laundering (AML) legal requirements.

The following activities are considered fraudulent and may result in legal action as well as account termination:

• Use of stolen or unauthorized credit card or payment information.
• Opening multiple accounts for the purpose of manipulating the bonus system.
• Use of bot software or automation to play games.
• Any form of collusion between players in table games or live games.
• Any attempt to hack, damage, or disrupt the toky88 platform systems.

Toky88 reserves the right to freeze accounts and withhold funds pending investigation if suspicious activity is detected. The investigation period ranges from 7 to 30 business days depending on the complexity of the case.

8Account Closure & Suspension

Toky88 reserves the right to suspend or close a player's account at any time for the following reasons:

• Breach of any terms and conditions stated in this document.
• Confirmation that the player is under 18 years of age.
• Providing false or misleading information during registration or the KYC process.
• A self-exclusion request submitted by the player themselves.
• Activities deemed to be in violation of applicable regulations or laws.

Players also have the right to voluntarily close their account at any time by contacting the toky88 support team. Valid balances will be returned to the player once all withdrawal conditions have been met and any related investigations (if applicable) have been resolved.

9Liability Cap

Toky88 provides this platform on an "as is" and "as available" basis. To the extent permitted by law, toky88 makes no representations or warranties regarding the continuous availability, accuracy, or suitability of the platform for any particular purpose.

Toky88 is not liable for:

• Financial losses incurred while playing on the platform, including losses resulting from technical issues beyond our control.
• Service disruptions caused by system maintenance, third-party infrastructure issues, or natural disasters.
• Indirect, consequential, or exemplary damages arising from the use of the platform.
• Content or policies of third-party websites that may be referenced within our platform.

Toky88's total liability to any player under any circumstances shall not exceed the amount deposited by that player in the 30 days preceding the claim.

10Responsible Gaming

Toky88 places the highest priority on our players' well-being. We believe that online entertainment should remain a fun activity that does not affect your daily life. Our platform provides a range of tools to help players stay in control:

• Deposit Limit: Set daily, weekly, or monthly deposit limits based on your budget through your account settings.
• Loss Limit: Set the maximum loss amount you are willing to incur over any period of your choosing.
• Session Time Limit: Set session reminders or time limits for each gaming session.
• Cool-Off Period: Take a temporary break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Sign up for long-term self-exclusion if you feel that betting is affecting your life.

If you or someone you know needs help with a gambling problem, please contact our support team or visit the Responsible Gaming us for more information and available support resources.

11Privacy & Data Policy

The collection, use, and protection of your personal data by toky88 is subject to Privacy Policy ours, which forms part of this Agreement. By using the toky88 platform, you agree to the data collection and processing practices as described in our Privacy Policy.

In summary, toky88 collects your personal data for the following purposes:

• Identity verification and KYC processes as required by law.
• Processing financial transactions securely and efficiently.
• Improving user experience and personalising platform content.
• Compliance with applicable legal and regulatory requirements.

All personal data is protected by 256-bit SSL encryption and will not be sold or shared with third parties without your consent, except as required by law.

12Governing Law

This Agreement and any disputes arising from it shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where toky88 is registered and licensed. Any dispute that cannot be resolved amicably will be referred to the relevant arbitration body or court under that jurisdiction.

If any provision of this Agreement is found to be invalid, unenforceable, or inconsistent with applicable law, that provision will be reinterpreted to the extent necessary to make it enforceable, or if it cannot be reinterpreted, it will be severed from this Agreement, while the remaining provisions continue in full force and effect.